Passenger's Guide

Connections between flights

When you have a layover between two flights, it’s important to manage your time wisely. Always reserve some moments for necessary procedures, as depending on the flight, its origin, and destination, you may need to go through security or passport control before boarding the next flight.

If you have only one booking code and a single ticket number, this means you have purchased a single transport contract, even if flying with two or more different airlines. In the event of any irregularities with one of the flights, such as the first flight being delayed and causing you to miss the connecting flight, the first airline on your ticket is responsible for providing assistance and rebooking you to your final destination.

However, if you have more than one booking and separate ticket numbers, each ticket constitutes a separate transport contract, and if there is an issue with any of the contracts, you may be left unprotected and may incur additional costs in purchasing a new ticket to continue your journey to your final destination, as each airline is only responsible for its own transport contract.

Separate transport contracts can sometimes be considerably cheaper. In such cases, it’s advisable to leave a gap between flights (preferably at least 24 hours) so that if any irregularity occurs with one of the flights, you won’t miss your connection or any subsequent transport contracts.